Delivery

Postage, packing and how long it takes

One flat postage rate, free once your order reaches £99, and an honest answer on timing before you commit rather than after.

£9.99

Postage & packing

Free over £99.00

On any order

7–10 days

Typical, after proof

What postage costs

Postage & packing

Charged once per order, not per item or per line.

Order valuePostage & packing
Under £99.00£9.99
£99.00 and overFREE

Postage is shown as its own line at checkout. The per-head prices across the site are the garment and logo cost — we do not fold delivery into them and then call it free.

How long it takes

  1. 1

    Order placed

    We check stock and sizes against what you ordered, usually the same working day.

  2. 2

    Artwork proof

    We send a visual of your logo at the size and position ordered. Nothing goes to production until you approve it — this stage waits on you, and it is usually what sets the delivery date.

  3. 3

    In production

    Decoration runs to a schedule. Most orders take 7–10 working days from approval.

  4. 4

    Dispatched

    Tracking is emailed. Orders split across sites get one tracking number per site.

Plain, undecorated stock can often go out next working day. If you have a genuine deadline, tell us before you order — we will confirm in writing whether it is achievable rather than agree and miss it.

Delivery questions

Where do you deliver?+

Anywhere in the UK mainland. For Highlands, islands or Northern Ireland, contact us first — it is usually fine, occasionally it costs more, and we would rather tell you up front.

Can you deliver to several sites?+

Yes, and each site gets its own boxes, labelled and sized, with its own tracking. One invoice covers the lot.

What if nobody is in?+

The courier leaves a card and tries again. For site deliveries, give us a safe place or a delivery window when you order.

Can I collect instead?+

Collection can be arranged for larger orders — ring 07737 902425 and we will tell you where and when your order will be ready. Most customers take the free DPD delivery instead.

My delivery is short or damaged+

Tell us within a few days of delivery, with a photograph. Anything faulty, incorrectly decorated or missing is put right at our cost.

Do you deliver outside the UK?+

Not as standard. Ask us and we will price it individually.

Working to a deadline?

Tell us the date before you order and we will confirm honestly whether we can hit it.

★★★★★ Rated 4.9 out of 5 on Trustpilot

See jobs we have completed →
“Embroidery still in great condition after 3 years, no shrinkage. Very happy with all items.”
Robert PattersonVerified Trustpilot review
“Good communication with the team to check everything before it was made. Would 100% recommend.”
Jodie CairnsVerified Trustpilot review
“Really impressed with the quality, price and service. Will definitely be ordering more.”
Rapid WallsVerified Trustpilot review